It would be impossible to list all potential questions that our users may have, so use our support portal and send us a ticket using the feedback form in the support center or by email support@tezfiles.com
Also on the right side of the main page of the site there is a feedback form for contacting us. The same feedback form is on the left in the support center, for example, on the current page. In the illustrations below, we have marked the widget with an arrow.
If you will use the feedback form, make sure that you have correctly entered your email, otherwise we will not be able to contact you.